Request service
Choose the exact service to start a request with the right fields and documents.
Documents usually required
- Valid ID or Iqama
- National ID / Iqama
- IBAN proof
Citizenship & Civil Status
Citizen Account
Register or update your Citizen's Account details.
The Citizen Account programme provides support to eligible citizen households according to defined criteria, and it relies heavily on accurate registered data such as income, number of dependants and home address. Any error or missing data can lead to ineligibility or a change in the support amount, and many people don't know how to update data, add a newborn or file an objection. At Tasami we help you register or update data through the official portal, explain the required documents and help draft and submit an objection if needed; eligibility and amounts are decided solely by the programme.
Citizenship & Civil Status
What we deliver
We receive your request, review the details and documents, and follow it through the official platforms, updating you on WhatsApp.
Platform
AbsherQiwa
What we need from you
- Establishment or individual details
- The documents listed for the service
- Platform access permissions when needed
Approximate timing
We usually start within working hours once the details are complete — the final duration depends on the case and the platform.
We work through official platforms and are not a government entity. No prices on the site — details on WhatsApp.
Available services
FAQ
Do you guarantee eligibility or higher support?+
No, eligibility and amounts are decided by the programme's criteria; we help you enter correct data and follow up.
How do I add a newborn?+
After registering the birth with Civil Affairs, dependants can be updated on the portal; we help with the steps.
What if I'm found ineligible?+
We review the reason with you, and if data is wrong we help correct it or file an objection.
Is Tasami a government entity?+
No, we are an independent services office; registration and objections go through the official Citizen Account portal.
Who is Citizen Account for?
- Citizens registering for the programme for the first time.
- Households whose data changed, such as income or dependants.
- Parents of a newborn who want to add them as a dependant.
- Anyone found ineligible who wants to object.
Citizen Account steps with Tasami
- 1
We review your current portal data and eligibility status.
- 2
We explain documents required for registration or updates.
- 3
We help you enter or update data accurately.
- 4
We help draft and submit an objection when needed.
- 5
We explain how to follow results and upcoming cycles.
Tips to avoid delays
- Update data as soon as income or dependants change.
- Make sure your national address and registered IBAN are correct.
- Enter income accurately and transparently to avoid later claims.
- Object within the set period if you have a concern.
- Keep copies of uploaded documents.
Serving every city in the Kingdom
We serve citizens in Makkah, Jeddah, Riyadh, Dammam, Madinah and every Saudi city, with full follow-up on WhatsApp.