Legal
Privacy Policy
How Tasami collects, uses, and protects your information.
Last updated: August 21, 2026
Tasami ("we", "us", "our") provides government and technology services to businesses and individuals in Saudi Arabia. This Privacy Policy explains what information we collect, why we collect it, and how we handle it when you use our website, WhatsApp channels, or Monjez assistant.
1. Information We Collect
We collect information you provide directly — such as your name, mobile number, email, national ID or commercial registration details, and any documents you share when requesting a service. We also collect basic technical data (device, browser, and usage patterns) to keep the platform secure and improve performance.
2. How We Use Your Information
We use your information to process service requests, communicate updates via WhatsApp, email, or Monjez, verify your identity where required by law, and improve the quality and speed of our services. We do not sell your personal data to third parties.
3. Sharing With Official Platforms & Partners
To complete government transactions, we may submit your information to official Saudi platforms (such as Absher, Qiwa, or Najiz) or licensed authorized agents acting on your behalf, strictly for the purpose of fulfilling your request and in line with applicable regulations.
4. Data Security & Retention
We apply reasonable technical and organizational safeguards to protect your data against unauthorized access, loss, or misuse. We retain information only for as long as necessary to deliver our services and meet legal or regulatory obligations.
5. Your Rights & Contact
You may request access to, correction of, or deletion of your personal information at any time by contacting us via WhatsApp or email below. We will respond to reasonable requests within a reasonable timeframe.